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Remember Password button does nothing.

Transformis

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password.

I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

When I type a username and password into any website and the "Remember Password" dialogue pops up, the Remember Password button is clickable - as in I click it and it visibly registers the click - but nothing happens. The dialogue box remains open until I use the x to close it or use the dropdown menu to tell it to not remember my password. I had been having other unrelated problems with my browser for months until last week when I did a reset. This is my best guess for when this problem started.

การตอบกลับทั้งหมด (2)

Do you see any saved passwords in the Password Manager?

You can try to move or rename the signons.sqlite and key3.db files to see if there is a problem with these files.

See also Troubleshooting:

You can use this button to go to the Firefox profile folder:

Creating new key3.db and signons.sqlite files fixed this problem.

Thank you.