Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

After upgrade to 9.0.1, can no longer "clear history". I click on it and nothing happens. History is still there???

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

This issue is on top of the issue I sent in a few days ago. "Restore session" continues to be the opening tab. It says some tab is not closing!!! Do not understand what I need to do. I have closed Firefox several times and rebooted a couple times, but problem persists.

Please advise

This issue is on top of the issue I sent in a few days ago. "Restore session" continues to be the opening tab. It says some tab is not closing!!! Do not understand what I need to do. I have closed Firefox several times and rebooted a couple times, but problem persists. Please advise

การตอบกลับทั้งหมด (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:


A possible cause of not being able to clear the history is a problem with the file places.sqlite that stores the bookmarks and the history.