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I want to update Thunderbird to the latest version

Miriam Wedemeyer

Thunderbird keeps timing out. The error message shows an email address not my own. What can I do?

Thunderbird keeps timing out. The error message shows an email address not my own. What can I do?

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- Who is your email provider?

- What version of Thunderbird?

- What is your operating system?

- What anti-virus/network security/VPN software do you use, if any?

- Please quote all error messages you see, precisely and fully. Screen shots would suffice.

- Try restarting Thunderbird in Troubleshoot Mode (see <Help | Toubleshoot Mode>.) Does that make any difference?

What makes you think that updating Thunderbird would be helpful? Unless there's a clear reason to do so, when you're having problems is not a good time to update. But if you insist, this article explains how:

https://support.mozilla.org/en-US/kb/updating-thunderbird

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