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Thunderbird for Android POP3 issue - messages disappear from Inbox

Diana NB

Hello,

I would like to report what appears to be a bug in Thunderbird for Android.

I use a POP3 account with the following settings:

POP3 Port 995 SSL/TLS

The same account works correctly in Thunderbird for Windows.

The problem only occurs in Thunderbird for Android.

What happens:

New emails arrive and are initially displayed in Thunderbird for Android. After the next synchronization, some messages disappear from the Inbox. The messages are not deleted from the server because they are still visible in Thunderbird for Windows. I also tested the same POP3 account in Samsung Email on the same Android phone. Samsung Email continues to show the messages correctly while Thunderbird for Android no longer shows them.

Troubleshooting already performed:

Reinstalled Thunderbird for Android. Removed and added the account again. Tested on both my Android phone and Android tablet. The same problem occurs on both devices.

Is this a known issue with POP3 accounts, or is there another setting I should check?

Thank you very much for your help.

Best regards, Diana

Hello, I would like to report what appears to be a bug in Thunderbird for Android. I use a POP3 account with the following settings: POP3 Port 995 SSL/TLS The same account works correctly in Thunderbird for Windows. The problem only occurs in Thunderbird for Android. What happens: New emails arrive and are initially displayed in Thunderbird for Android. After the next synchronization, some messages disappear from the Inbox. The messages are not deleted from the server because they are still visible in Thunderbird for Windows. I also tested the same POP3 account in Samsung Email on the same Android phone. Samsung Email continues to show the messages correctly while Thunderbird for Android no longer shows them. Troubleshooting already performed: Reinstalled Thunderbird for Android. Removed and added the account again. Tested on both my Android phone and Android tablet. The same problem occurs on both devices. Is this a known issue with POP3 accounts, or is there another setting I should check? Thank you very much for your help. Best regards, Diana

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