Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Forwarding email is lost (not in Sent folder)

  • 5 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย firefox3200

more options

Dear Support, when I forward a message, it gets successfully forwarded to the recipient, but the forwarding message itself is lost -- it's not in the Inbox folder, and not in the Sent folder.

The only indication is a forwarding icon in the forwarded message.

My settings are attached. I'm using IMAP with FastMail. I checked the Web interface and don't see the forwarding message there either.

I also tried selecting the `Sent Items` folder manually in the settings, no difference.

Here's a slightly trimmed `MOZ_LOG="IMAP:5,timestamp"` output https://gist.github.com/igrekster/f694698e4033637f2dd5d6202d99341d

Thanks!

Dear Support, when I forward a message, it gets successfully forwarded to the recipient, but the forwarding message itself is lost -- it's not in the Inbox folder, and not in the Sent folder. The only indication is a forwarding icon in the forwarded message. My settings are attached. I'm using IMAP with FastMail. I checked the Web interface and don't see the forwarding message there either. I also tried selecting the `Sent Items` folder manually in the settings, no difference. Here's a slightly trimmed `MOZ_LOG="IMAP:5,timestamp"` output https://gist.github.com/igrekster/f694698e4033637f2dd5d6202d99341d Thanks!
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

I think I figured it out -- turns out that each identity has the folder settings. So the identity I was using had the folders set to `Local Folders`.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (5)

more options

before we go looking at logs, right click the mail you are forwarding and select Open > Open message in conversation from the menu. in the tab that opens, is there a copy shown with a folder location?

more options

Hmm, I don't have that option.

more options

Hmm. looking at the end of the log, it talks about a send items folder, not a sent folder.

Right click the account in the folder pane, select subscribe.

Is the sent items folder subscribed? If not, subscribe it.

more options

The folder is called "Sent Items", but it is recognized as "Sent" folder. I tried both settings here. I didn't pay attention, but it looks like it's not just forwards, but regular sent email is also not saved.

more options

วิธีแก้ปัญหาที่เลือก

I think I figured it out -- turns out that each identity has the folder settings. So the identity I was using had the folders set to `Local Folders`.

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.