Hi there, Are you talking about canceling subscription for one of our premium products such as Mozilla VPN?

Yes, exactly

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum. * [https://support.mozilla.org/questions/new/firefox-private-network-vpn/form Mozilla VPN] * [https://support.mozilla.org/questions/new/monitor/form Monitor] * [https://support.mozilla.org/questions/new/relay/form Firefox Relay] * [https://support.mozilla.org/questions/new/mdn-plus/form MDN Plus]