Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Primary Password error

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย david

more options

I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password.

I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

I need to delete the use of a Primary Password on my wife's Thunderbird account on her Windows standard account. I'm an admin user on the same computer - don't use a Primary Password. I've tried to use the Help Developer Tools process - openDialog("chrome://pippki/content/resetpassword.xul") without success. Our Thunderbird version is 115.6.0. How should I proceed without affecting my Thunderbird account?

การตอบกลับทั้งหมด (1)

more options

I assume she is using a different profile, in which case removing her primary password will not affect your account. Try this, as it's slightly different from what you posted:

Go to tools>Developertools>error console 
- enter this text 

    openDialog("chrome://pippki/content/resetpassword.xhtml")  

- the Reset button should appear. All passwords for accounts will be deleted