Remove newsgroups option -Forced to install a Newsgroup account
Hi,
I have just installed Thunderbird and it has imported my data from Outlook.
While installing it I clicked on NewsGroups which was an error.
Now before I can any email I get message to the effect that I "must first set up an account " etc. and it defaults to a Newsgroup type of account.
How can I get rid of this please?
Thanks
Alan
วิธีแก้ปัญหาที่เลือก
Hi,
I just went through the process of setting up my email accounts and now the problem has gone away.
The reason for the "stone age" version is that Thunderbird says that one should use this version to import from Outlook then only when that is complete update to the latest version Thank You
Alan
การตอบกลับทั้งหมด (4)
Please post your Troubleshooting Information.
At the top right of the Thunderbird window, click the menu button 
, then select Help > Troubleshooting Information.
Press the "Copy text to clipboard button" and paste the information into your reply.
Hi,
Here it is:
Application Basics
Name: Thunderbird Version: 31.8.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.8.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150714061554 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.8.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: c4606b97-561f-41b5-bc95-4451e76e173
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1524833356
places.history.expiration.transient_current_max_pages: 104472
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Driver Version: 10.18.10.4358
Driver Date: 12-21-2015
Direct2D Enabled: true
DirectWrite Enabled: true (10.0.16299.334)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 10
AzureCanvasBackend: direct2d
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.19.2 Basic ECC
3.19.2 Basic ECC
NSS Util
3.19.2
3.19.2
NSS SSL
3.19.2 Basic ECC
3.19.2 Basic ECC
NSS S/MIME
3.19.2 Basic ECC
3.19.2 Basic ECC
- You're running a stone age version of Thunderbird. Download and install the latest version from https://www.thunderbird.net/ .
- No accounts are set up yet. Run the new account wizard to set up your account.
https://support.mozilla.org/kb/automatic-account-configuration
เปลี่ยนแปลงโดย christ1 เมื่อ
วิธีแก้ปัญหาที่เลือก
Hi,
I just went through the process of setting up my email accounts and now the problem has gone away.
The reason for the "stone age" version is that Thunderbird says that one should use this version to import from Outlook then only when that is complete update to the latest version Thank You
Alan