Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

firefox 57 shows an error message The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

I have tried the fixes listed on line. Installed and reinstalled to death and still get this error message. I'm not technical but can follow instructions! I'm running Windows 10

I have tried the fixes listed on line. Installed and reinstalled to death and still get this error message. I'm not technical but can follow instructions! I'm running Windows 10

การตอบกลับทั้งหมด (4)

Would be helpful if you gave us a summary of what "fixes listed on line" that you have already tried.

Which security programs and anti-malware programs do you have installed? Typically, those are the prime cause of Firefox files being in use by another application and causing that message appear when Firefox being launched.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Hi thank you. I've tried renaming the places.SQLite file. I'm using the standard Microsoft antivirus on Windows 10. I'm not confident about using safe mode but have tried adjusting the anti virus settings

Try to use the process explorer utility to check what application has a handle on the places.sqlite file.