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Cannot see local information

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

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I have just upgraded to Windows10 and was having trouble getting www.princess.com to load. I could load it perfectly in IE. I have now cleared all my browsing history etc and the site loads perfectly now however every time I look at a cruise on that site it brings up the cruise but for cruise pricing I get a red coloured message: "Pricing is currently not available for this date or the selected cabin type. Please try a different departure date, cabin type or check back later. You may also call 1300 551 853 for Australia or 0800 780 717 for New Zealand for further details." If I go onto IE I can get the pricing with no worries at all. Obviously Firefox thinks I am located in a different country. How do I fix this please

I have just upgraded to Windows10 and was having trouble getting www.princess.com to load. I could load it perfectly in IE. I have now cleared all my browsing history etc and the site loads perfectly now however every time I look at a cruise on that site it brings up the cruise but for cruise pricing I get a red coloured message: "Pricing is currently not available for this date or the selected cabin type. Please try a different departure date, cabin type or check back later. You may also call 1300 551 853 for Australia or 0800 780 717 for New Zealand for further details." If I go onto IE I can get the pricing with no worries at all. Obviously Firefox thinks I am located in a different country. How do I fix this please

วิธีแก้ปัญหาที่เลือก

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

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I am not sure what I've done. I've just cleared my history again and now it's working bu I am not sure for how long. I have been using Firefox for years and never had these issues before. What is going on?

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วิธีแก้ปัญหาที่เลือก

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.