Firefox Community Forum

It's 2025, and the only way to select an audio output device when using Google Meet seems to be to change the system's default.

Assuming you listen to music during your day, from your PC, this means switching back and forth a few times during the day, just to switch meeting audio output to the headset for calls.

This doesn't seem to be a problem for Google Chrome (or derivatives). You can choose an audio device there in the web application, and it does remember this over sessions. Awesome.

Guess what I am using for Google Meet then. Not Firefox.

I really like Firefox. I do support Firefox. Also financially. But seeing all kinds of efforts into AI, VPN and other stuff I don't use and care about, but having a basic browser feature missing, I really wonder if that's the right decision.

So please, whoever prioritizes stuff: get the basics, the daily features, working smoothly, before venturing off on new hipster stuff. Because if you miss out on the basics of the browser, you might end up with neither an accepted browser, nor any new hipster stuff.

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Hello, I'm using Gitlab. When I open a file, then click to the "copy file contents" button, it copies but even the file designed and filled one under the other, the copied content is side by side. When I do the same thing in Chrome, there is no problem. Could you please fix this? Yours faithfully.

bold text there seems to be multiple open pages (hidden from view) of my sign-in attempts to get into my outlook email account. it seems that each time i try to sign in, firefox opens several panes and thus, microsoft often blocks my attempt to sigh in to outlook. anyone know how to fix this? thanks very much!!

Hello.

English is not my native language, so I watch all TV series and cartoons in English with subtitles in my native language. Everything was fine until, at some point, one of the most accessible players that provided subtitles stopped displaying them. I thought that the player had broken or that some technical work was being done. But after a week, nothing had changed.

Then I downloaded Chrome, and the subtitles display perfectly in it.

It is in Firefox, specifically this player, that subtitles are not displayed. Other players display subtitles, but they are either unstable or constantly crash. Therefore, they are inconvenient to use and spoil my user experience.

In general, if you have any tips, I would be grateful.

The Firefox browser randomly chops off parts of divs on a local development site using the embla api and vue. On hover the items get rendered again, but disappear when the mouse leaves again. Sometimes only the corners get chopped off, sometimes it's half of a div and sometimes children inside the dom are not being displayed but selectable. According to the inspect element tool, everything should be displayed correctly as it is in chromium and webkit based browsers.

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

I updated to Firefox 141.0 and now Google Maps is not working correctly. When I look for directions the map does not show the route. If I go to street view I get a black screen. Google maps is working fine on Edge or Google on the same pc.

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Chase bank online is now requiring a later version of Firefox than my Mac will support. I currently have Firefox version 115.30.0esr. Now I am unable to access my account on line to see purchases. What is my work around? I thought there was software that could be installed to "spoof" chase into thinking I had a later version of Firefox. Both of our computers are from 2011 and 2012 so neither one will accept the latest version of Firefox. Many thanks in advance for any advice.

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

Does Firefox provide firewall and/or security programs for my computer running on Windows 7? I cannot buy a new computer and want to make sure I am protected - my updates are up to date and I have had faith in Firefox. Otherwise, can I use an ADD-on to do the job? Please advise. thank you very much

I have been unable to sign into my bank account online (on this computer) . Been prompted to update my browser (Chrome, Safari, Forefox, Microsoft Edge), I checked my Firefox version, says up to date. Still unable to access. Spent hours frustrated. Please help. thank you so much

Dear Mozilla Team,

I’ve been a loyal Firefox user for over 15 years, and it’s been my go-to browser for both personal and work-related tasks. However, recently I’ve encountered persistent issues where several websites—especially work-related ones—have stopped functioning properly. I’ve tried troubleshooting steps like clearing the cache, allowing cookies, and disabling tracking protections, but the problems persist.

Reluctantly, I switched to Google Chrome as it currently offers better stability, but it’s been hard to abandon Firefox after so many years. I truly value Mozilla’s mission and privacy-focused approach, and I’d love to return if these issues are addressed.

Could you please look into these compatibility problems? I’d appreciate any guidance or updates on fixes. Thank you for your hard work—I hope to support Firefox again soon.

Best regards, Gustavo

Bank website keeps telling me I need to update my browser. I did update and am currently running 115.30.0esr. What is causing the website to not recognize the update?

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

1. Open Firefox and go to icloud.com
2. Click on the "Sign In" button
3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

1. Click on button "Continue with Password"

-> A "Password" field appears.

1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png