Firefox Community Forum

I am using Firefox on Ubuntu Linux. When I open WhatsApp Web, it does not work correctly. The page may not load properly or login does not complete. I have tried refreshing the page, clearing cache and cookies, and restarting Firefox, but the issue remains. Please help me troubleshoot this problem.

On one frequently used website "objectremover.com", Firefox always fails to load the site, giving this error message "This page couldn’t load, Reload to try again, or go back." There is never any indication of why the page could not be loaded. We are on Windows 7 and extended Firefox release. This site could always be loaded in Firefox until one of the most recent updates. This problem has happened on more than one of our computers, yet the site always loads without a problem on Chrome. If this is caused by one of my settings being too strict, is there a way to put in an exception for this site?

Dear reader,

I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF.

Can somebody help with?

1. How to remove old FF data which is placed on my desktop and blocked for removal by admin rights. 2. How to completely remove FF without leaving any data (profiles, extensions)

I have tried to find this answers in the help sections but I was not able to find the solution for my situation.

Thanks in advance. With kind regards,

Ilco

6/21/26 This morning I could not open my FireFox browser, unless i created a Profile. I was forced to use the Profiles Wizard to create a Profiles; when i finished all my Bookmarks had disappeared. Which was a great shock, had lots of Bookmarks in Bookmarks Toolbar, Bookmarks Menu, & Other Bookmarks, I need to get those Bookmarks back !! >>More info: I had Hibernated my Dell 15 laptop overnight. This morning when I turned on the laptop, I got the above message that I had to create a Profile, which I did, which made all my bookmarks to DISAPPEAR !! I need them back!

EMAIL: [edited email from community support forum]

Hello everyone, I'm a newbie to Linux, just installed Mint on a Lenovo desktop Thinkcentre M81. I can't figure out how to connect to the internet. I have Surfshark VPN, Race modem and router. I have read various documentation and watched videos. My problem is I don't know what to enter in the Mint network setting, connections (verbiage, is so different) or doesn't connect on it's own. Also, the only way I can connect is using my phone as a dongle. And I can't connect without it. Also connected thru Foxfire.

Please help, I'm 79 yrs old and it takes awhile to understand what I'm doing.

Thank you and lovers to you all for reading this!

Linda

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" helped to disable the search engine in my address bar. Opera, Edge, Chrome, the user can disable the search engine in the address bar. Why is Firefox so different? And difficult?

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

(Categorized as "accessibility" because I feel this is a vision-related issue - if I mistagged the topic please correct me... I don't know where aesthetic issues go.)

Image 1 is how the file explorer looks with a lighter Firefox theme (my main one), Image 2 is with a slightly darker theme. Both are primarily light blue, so I'm not sure why this has happened.

I have my computer and most websites I use on dark mode because I have an easier time reading white on black or dark grey than I do black on white when it gets later in the day. I want to be able to have the darker file explorer with my theme of choice, since light mode kind of burns my eyes...

Is this a new feature added in the most recent update, or something? I haven't had this issue prior to today - if it's a new thing, is there a way to turn off the light file explorer so that I don't have to change themes?

Firefox ver 152.01 64 bit on win 11 recently very slow to load tabs, and if on you tube very slow to show pictures of the video's, also in Task manager with two tabs open shows 1,154 MB and in the App's section show 14 Firefox open. If I use Edge they open very fast, and & have now stopped using Firefox for this reason. I have been using Firefox for many years without any problems but now not really usable any more, unless this can be fixed. John

Hello. I have my e-mail and password saved for Royal Caribbean. When i open up Royal Caribbean site and then go to put e-mail in and password in it will put the password in but not my e-mail address. I have to do it manually every time. All my other e-mails and saved password with anything else works just fine but not with RC. I have tried everything under the sun and nothing will work. Thank You.

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

Since last update...the reaction emojis on Facebook are blacked out. The entire bar of emojis are not visible. It is all black. Yet the words are visible when hovered over. There seems to be nothing wrong with the FB site and it has been suggested it could be the browser. So if you have any reports of glitches like this ...would be nice if you could fix. Screenshot Impossible to take. Thanks

I run the current version of Firefox (152.01) under Windows 11 Pro on a Dell Inspiron 15-3530 laptop. More and more frequently, I'm getting "Access Denied" messages when I click on a site link t56o an internal page. This happens on several sites, most notably Dell.com. I get the error in Troubleshooting Mode, and clearing the cache doesn't help. I've searched the information here, but all the responses seem to involve Windows 7 or Windows 8, not Windows 11. Can someone tell me how to resolve this situation in Windows 11?

Thank you.