Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't access google.com. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version on PC What's could be the prob.

  • 9 ప్రత్యుత్తరాలు
  • 6 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Ankit0239

more options

I can't access google.com on my PC. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version. What could the the problem?

I can't access google.com on my PC. Everytime I try it redirects me to Mozilla Support-Check for updates page. I'm using the latest version. What could the the problem?

ప్రత్యుత్తరాలన్నీ (9)

more options

hello Ankit0239, does this happen with other browsers on your system as well?

న philipp చే మార్చబడినది

more options

No, Chrome and Internet explorer work fine

more options

Actually now even chrome is showing the same problem. I can't access google or facebook on both browsers but internet explorer is working fine.

more options

this sounds very similar to this question: https://support.mozilla.org/en-US/questions/976556

more options

You can try to reset (power off/on) the router.

See also:


Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

What is the URL of this site, could you copy and paste it here.

more options

Waka_Flocks_Flame : www.google.com, www.facebook.com, i hope that's what u mean

more options

cor-el: thanks for the help. I guess it could be a malware.