Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి
ఆర్కైవ్ చేయబడింది

Trying to download updates to Firefox 6.0.1 and am receiving error messages.

cyberbuss

Trying to download updates to Firefox 6.0.1 and am receiving error messages.

Trying to download updates to Firefox 6.0.1 and am receiving error messages.

ప్రత్యుత్తరాలన్నీ (5)

Which error messages do you get?

If there are problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.


There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers

Update the Java plugin to the latest version.

Cor-el, thank you for your reply. You must know that I am an IT idiot. So I want to be certain that I understand your instructions.

Should I not try to update the plugins of the four websites that you recommend first? Which are the following:. There are other things that need your attention.

<Your above posted system details show outdated plugin(s) with known security and stability risks that you should update. Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers http://www.mozilla.com/plugincheck/ Update the Java plugin to the latest version. https://support.mozilla.com/kb/Using+the+Java+plugin+with+Firefox http://kb.mozillazine.org/Java http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)>

Then, do the uninstall. Will it work just as well if I use “Add/Remove” from Control Panel?

And finally download the Mozilla 6.

Thank you Leonard Soriano bold text

Cor-el, thank you for your reply. You must know that I am an IT idiot. So I want to be certain that I understand your instructions.

Should I not try to update the plugins of the four websites that you recommend first? Which are the following:. There are other things that need your attention.

<Your above posted system details show outdated plugin(s) with known security and stability risks that you should update. Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers http://www.mozilla.com/plugincheck/ Update the Java plugin to the latest version. https://support.mozilla.com/kb/Using+the+Java+plugin+with+Firefox http://kb.mozillazine.org/Java http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)>

Then, do the uninstall. Will it work just as well if I use “Add/Remove” from Control Panel?

And finally download the Mozilla 6.

Thank you Leonard Soriano

It doesn't matter how you uninstall.
You can do that via the control Panel.
What you do need to check is to make sure that the Firefox program folder (C:\Program Files\Mozilla Firefox\) is removed and that there are no files left in it.

Gotcha! thanks Have a healthy day! Leonard Soriano