Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I am using 3.6.13 and ever since I have had a problem with opening a submenu within that site. A blank page always pops up. Please help.

  • 1 ప్రత్యుత్తరం
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

LileeGirl
LileeGirl
more options

I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.

ప్రత్యుత్తరాలన్నీ (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: