Can't import
I am moving from a win7 pc to a win11 pc. I have exported from my win7 pc fine and get a zip file of 6.6gig. I moved it to the win11 pc, where I have installed Thunderbird.
On the win11 pc I go to tools, import and it chose the import all option and press next. On the next screen there is a live button at the bottom that says next but when I press it I get nothing.
Any ideas most welcome, thanks in advance.
ప్రత్యుత్తరాలన్నీ (3)
The export function that creates a zip file also has a reminder not to exceed 2 gig. If that import doesn't work, you might try this:
- click tools>export and then click the 'open profile link'
- now exit thunderbird
- highlight the entire profile and copy to external media
- on win 11 pc, repeat steps 1 and 2
- now highlight and delete the contents of the profile and paste the contents copied to external media
- start thunderbird on win 11
Thanks for getting back to me, problem is on the win7 version, (115.18.0 (32-bit), the only option is to export as a zip file.
I tried copying the profile folder to the win7 pc and importing that but it says nothing to import
Then do this:
- click help>troubleshootinginformation on win 7
- scroll to 'profile folder' and click 'open folder'
- now exit thunderbird
- highlight the entire profile and copy to external media
- on win 11 pc, repeat steps 1 and 2
- now highlight and delete the contents of the profile and paste the contents copied to external media
- start thunderbird on win 11
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