Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Unable to upgrade to Mozilla Monitor Plus

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది James

wjh123
wjh123
more options

I hope I sent this to the right place.

PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

I hope I sent this to the right place. PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

ఎంపిక చేసిన పరిష్కారం

Since Monitor Plus is a subscription based product perhaps you may get more help by direct ticket support using https://support.mozilla.org/en-US/questions/new/monitor/form

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

ఎంపిక చేసిన పరిష్కారం

Since Monitor Plus is a subscription based product perhaps you may get more help by direct ticket support using https://support.mozilla.org/en-US/questions/new/monitor/form

James
James
  • Top 25 Contributor
  • Moderator
more options

Btw the Monitor Plus will be shuting down on December 17.

https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down https://support.mozilla.org/en-US/forums/contributors/717463

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.