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ఇంకా తెలుసుకోండి

Adding a new POP mail account (accounthub)

  • 2 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
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  • చివరి సమాధానమిచ్చినది Toad-Hall

Ambience Fires And Solar
Ambience Fires And Solar
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Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window. Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles. I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem. I am on Windows 11. Can anyone suggest something to try?

న Wayne Mery చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (2)

Ambience Fires And Solar
Ambience Fires And Solar ప్రశ్న యజమాని
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Ok - so after 2 mins talking to ChatGPT I have solved the problem.

It started with: Since the wizard is stuck and won't allow manual entry, you can add a POP account manually via the config editor: ⚠️ Advanced users only — but works well. Open Thunderbird Beta Go to Tools > Settings > General > Config Editor (at the bottom)

etc.

But when I went to Settings > General, I saw 'The Account Hub' (EXPERIMENTAL) was there with the tick box selected - - Create accounts in the new Account Hub 

  Experimental new mail account creation flow

So I unticked, and went through to add a new mail account again and this time it flew through with no issues! So Feedback to whoever has developed The Account Hub - IT DOESNT WORK!

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Thanks for the feedback - really helpful.

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ఒక ప్రశ్న అడగండి

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