Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not get the Siphon add-on to change its password.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by user633449

I tried restarting my Siphon account to change the password, I also tried uninstalling Siphon and re-installing, assigning a new password to it, but it won't take effect. I am forced to continue to use my old password, which is no longer secure.

I would prefer to talk to a human over the phone if possible. I can be reached at < phone number removed> weekdays after 3:00:P.M. Eastern Standard Time, or anytime on weekends. Thank you.

Phone number removed to protect user's privacy. See Mozilla Support rules and guidelines. aw

I tried restarting my Siphon account to change the password, I also tried uninstalling Siphon and re-installing, assigning a new password to it, but it won't take effect. I am forced to continue to use my old password, which is no longer secure. I would prefer to talk to a human over the phone if possible. I can be reached at < phone number removed> weekdays after 3:00:P.M. Eastern Standard Time, or anytime on weekends. Thank you. <sub> Phone number removed to protect user's privacy. See [[Forum rules and guidelines]]. aw </sub>

AliceWyman மூலமாக திருத்தப்பட்டது

All Replies (1)

First, you need to update Firefox. Update Firefox to the latest release will help you do that.

After doing that, I'm not 100% sure what the "siphon" addon is, can you please give some more details? do they have a tech support site you've tried to contact/