Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When dnloading a file in FF v13 my dnload window box shows for a split second then dissapears. I can use the cntrl j but this use to work automatic

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by dss56

Question When dnloading a file in FF v13 my dnload window box shows for a split second then disappears. I can use the cntrl j but this use to work automatic. Also other sub windows in FF tools will not stay open I have to hold the control button then hit the menu key and the window will stay open nothing seems to work anymore with the windows staying open automatic

Question When dnloading a file in FF v13 my dnload window box shows for a split second then disappears. I can use the cntrl j but this use to work automatic. Also other sub windows in FF tools will not stay open I have to hold the control button then hit the menu key and the window will stay open nothing seems to work anymore with the windows staying open automatic

All Replies (4)

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

See also:

  • Tools > Options > General : Downloads : "Show the Download window when downloading a file"

Thanks for the reply

I did try that and no good I even reinstalled my video drivers and still no good i still have to use the ctrl J buttons to get the dnload window.

thanks

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

cor-el

thanks for the help I just tried that and still no good

thanks