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I am unable to view any videos from the BBC website, getting "Not Available" error message. Works ok with Internet Explorer.

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  • Last reply by Xircal

When I go to the BBC (British Broadcasting Corp) website, and click on a video, I get a "Not Available" message. I do not encounter this problem with Internet Explorer. I currently have the Firefox 3.6.18 version installed. Thank you.

When I go to the BBC (British Broadcasting Corp) website, and click on a video, I get a "Not Available" message. I do not encounter this problem with Internet Explorer. I currently have the Firefox 3.6.18 version installed. Thank you.

All Replies (1)

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.