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I can't use my fingerprint password manager since I added the newest version of Firefox

  • 3 பதிலளிப்புகள்
  • 11 இந்த பிரச்னைகள் உள்ளது
  • 15 views
  • Last reply by ChasFudge

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

I have an HP laptop with password manager, all I have to do is to swipe my fingerprint to login to different sites. Once I updated my Firefox, the password manager no longer works. I don't know how to make it compatible. It worked with the older version of Firefox without me having to do anything.

All Replies (3)

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

Wow, what a shame. Until I can get in touch with HP to see what they are going to do, my computer is only 6 months old, I have had to abandon FireFox for Google Chrome to get the device to work. Shouldn't be happening on a 6 month old product!

Chrome works, IE9 works, so it must be Mozilla.