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Why does firefox prevent me from logging in to my bank and my online pharmacy?

Alisson Melo replied
fredcastagna

Suddenly, Firefox gives me a blank page when I try to log in to my bank and Caremark.com, my online pharmacy. I get no error message, just a blank page. I am using an ACER desktop. I am now using Brave to do my banking. Why is this happening?

Suddenly, Firefox gives me a blank page when I try to log in to my bank and Caremark.com, my online pharmacy. I get no error message, just a blank page. I am using an ACER desktop. I am now using Brave to do my banking. Why is this happening?

All Replies (1)

This usually happens when something on the website is not loading correctly in Firefox. Since both websites work in Brave, I would start by checking Firefox itself.

This is probably caused by cookies, cache, or an extension. Try cleaning the browser data.

Go to:

about:preferences#privacy

Find the option to clear data for a specific website, then remove the data for Caremark.com. Close Firefox, open it again, and try accessing the website to see if the problem is fixed.

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