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Sync won't sync, and repeatedly asks for password and 2FA

Kestrel Clayton

Firefox sync is synchronizing; most notably, my passwords are not available. I am repeatedly asked to sign in; even after successfully signing in, I am immediately prompted again for my password and 2FA. After logging in (even if prompted to do so again) Firefox reports that it is syncing correctly, but password auto-fills are unavailable, and about:logins shows no entries, as is this were a fresh install. On restarting Firefox, I am once again logged out of Sync and need to log in yet again.

This is not affecting my mobile device; only my desktops and laptop.

I first noticed the problem about two days ago. Since then, I have tried the following suggested fixes, to no avail:

  • Restarting Firefox
  • Restarting my computers
  • Restarting in safe mode
  • Creating a new profile
  • Resetting my password
  • Logging out of all devices and logging back in

I would welcome suggestions on how else I might address this. Thanks, Kestrel

Firefox sync is synchronizing; most notably, my passwords are not available. I am repeatedly asked to sign in; even after successfully signing in, I am immediately prompted again for my password and 2FA. After logging in (even if prompted to do so again) Firefox reports that it is syncing correctly, but password auto-fills are unavailable, and about:logins shows no entries, as is this were a fresh install. On restarting Firefox, I am once again logged out of Sync and need to log in yet again. This is not affecting my mobile device; only my desktops and laptop. I first noticed the problem about two days ago. Since then, I have tried the following suggested fixes, to no avail: * Restarting Firefox * Restarting my computers * Restarting in safe mode * Creating a new profile * Resetting my password * Logging out of all devices and logging back in I would welcome suggestions on how else I might address this. Thanks, Kestrel

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