Passkey keeps timing out or cancelling during setup – what can I do?
I would like to set up a passkey to make logging in more convenient, but it keeps failing. My network connection is normal, and I don't have a VPN turned on. After entering the verification code, I don't do anything—I just wait for the passkey to be sent. But either it times out or says it's been cancelled, even though I haven't done anything. I've also tried using mobile data, but the same thing happens. I hope you can help me. Thank you.
All Replies (2)
Passkeys are basically only supported as far as your device/OS supports them as Firefox does not manage or store them, only passes them on to the system — Windows Hello or macOS Keychain: support.mozilla.org/en-US/kb/autofill-logins-firefox#w_passkeys-in-firefox
For Android it possibly depends on your password vault used, see e.g.:
Can you check some of the filed bugs bugzilla.mozilla.org/buglist.cgi?product=Firefox%20for%20Android&component=WebAuthn&bug_status=__open__ are not relevant to you as well? Thanks.
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