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Thunderbird stops saving SENT messages to "Copies & Folders"

Mike

I have sent this problem before and the problem continues on a HP-DeskTop & HP-LapTop.

In simple terms, Thunderbird stops saving SENT messages to "Copies & Folders". I can fix the problem by going to the "Tools / Account Settings" and pushing the "Other:" and going back to "Sent" Folder on:

This works for a while until it stops working again which I don't know until I look at my SENT folder again and find that copies are not in that folder (again !!!)


 Application Basics
   Name: Thunderbird
   Version: 140.11.1esr
   Build ID: 20260522210329
   Distribution ID:
   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.11.1
   OS: Windows_NT 10.0 26200
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 7.8 GB
   Disk Space Available: 566 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.ionos.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.ionos.com:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.140.11.1esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll
       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     GPU: 1
     Utility JavaScript Oracle: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     Location
     ID
       Amazon.com
       extension
       1.1
       true
       app-builtin
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       app-builtin
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       app-builtin
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       app-builtin
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       app-builtin
       wikipedia@search.mozilla.org
       System theme — auto
       theme
       1.4.1
       true
       app-builtin
       default-theme@mozilla.org
       MoreFunctionsForAddressBook
       extension
       1.0b7
       false
       app-profile
       {3e17310d-82e8-4a43-bd2f-7c3055bfe589}
       Dark
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org
       Light
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-light@mozilla.org
 Security Software
   Type: Name
     Antivirus: Trend Micro Internet Security
     Antispyware:
     Firewall: Windows Firewall
 Legacy User Stylesheets
   Active: true
   Stylesheets: No stylesheets found
 Graphics
     Features
     Compositing: WebRender
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control

     WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111)
     WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0)
     WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: outOfProcess: false

inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control

     WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0)
     WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60
     DirectWrite: true (10.0.26100.8521)
     GPU #1
     Active: Yes
     Description: Intel(R) UHD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x3e92
     Driver Version: 31.0.101.2111
     Driver Date: 7-19-2022
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 843b103c
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1920x1080@59Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
     OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported
     SwapChainTearingSupport: Supported
     GPUProcessPid: 216148
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: disabled by default: Disabled by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled unless in Nightly, or Early Beta on Wi
     WINDOW_OCCLUSION: available by default
     VIDEO_HARDWARE_OVERLAY: available by default
     VIDEO_SOFTWARE_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     REMOTE_CANVAS: available by defaultblocked by runtime: Disabled without Direct2D
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Headphones (ELECTRA)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&8585025&0&4142A4A72B54_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Headset (ONYX Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
       E2340 (Intel(R) Display Audio)
       HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&3036eb43&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Headphones (HELIX
       )
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&AE36B16A5C6D_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Headset (HELIX
        Hands-Free)
       BTHHFENUM\BthHFPAudio\9&a71881c&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
       Headset (ELECTRA Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
       Headphones (WH202A)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&4A7F38380AF9_C00000000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Headphones (ONYX)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&89BBBBD71C5A_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Headset (WH202A)
       BTHHFENUM\BthHFPAudio\9&33da8da4&0&97
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 16000, support: 16000 - 16000
       48 - 160
       Headset (ELECTRA Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
       Headset (ONYX Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Headset (HELIX
        Hands-Free)
       BTHHFENUM\BthHFPAudio\9&a71881c&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Profiles\16t86faq.Mike\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   accessibility.lastLoadDate: 1545489581
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1250354
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 7
   browser.search.region: US
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 140.11.1
   font.internaluseonly.changed: true
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-western: Times New Roman
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-western: 18
   gfx.crash-guard.d3d11layers.appVersion: 102.10.0
   gfx.crash-guard.d3d11layers.deviceID: 0x3e92
   gfx.crash-guard.d3d11layers.driverVersion: 31.0.101.2111
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.14.0
   gfx.crash-guard.d3d11video.deviceID: 0x3e92
   gfx.crash-guard.d3d11video.driverVersion: 27.20.100.8681
   gfx.crash-guard.glcontext.appVersion: 45.1.1
   gfx.crash-guard.glcontext.deviceID: 0x9710
   gfx.crash-guard.glcontext.driverVersion: 8.97.10.6
   gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.glcontext: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x3e92
   gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.101.1340
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1781430227
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.cookieBehavior: 2
   network.cookie.lifetimePolicy: 1
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1781430227
   places.history.expiration.transient_current_max_pages: 104718
   plugin.flash.lastmod_hi: 337
   plugin.flash.lastmod_lo: -1101099264
   plugin.importedState: true
   plugins.update.notifyUser: true
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.remote_settings.crlite_filters.checked: 1634051895
   security.remote_settings.intermediates.checked: 1634051895
   security.sandbox.content.tempDirSuffix: {4abb8004-b9fc-4b03-8c73-36c45d7d3c60}
   security.sandbox.plugin.tempDirSuffix: {476eb30a-aa5f-418a-b87c-5d730fec7d34}
   signon.importedFromSqlite: true
   storage.vacuum.last.content-prefs.sqlite: 1780913523
   storage.vacuum.last.index: 2
   storage.vacuum.last.places.sqlite: 1780598837
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.36.2
     4.36.2
     NSS
     3.112.5
     3.112.5
     NSSSMIME
     3.112.5
     3.112.5
     NSSSSL
     3.112.5
     3.112.5
     NSSUTIL
     3.112.5
     3.112.5
 Sandbox
   Content Process Sandbox Level: 7
   Effective Content Process Sandbox Level: 7
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\MRR\AppData\Local\Thunderbird\Profiles\16t86faq.Mike\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: HP Photosmart 7520 series (Network)
   print.printer_HP_Photosmart_7510_series_(Network).print_bgcolor: false
   print.printer_HP_Photosmart_7510_series_(Network).print_bgimages: false
   print.printer_HP_Photosmart_7510_series_(Network).print_duplex: 16843009
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_bottom: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_left: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_right: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_top: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_evenpages: true
   print.printer_HP_Photosmart_7510_series_(Network).print_footercenter:
   print.printer_HP_Photosmart_7510_series_(Network).print_footerleft: &PT
   print.printer_HP_Photosmart_7510_series_(Network).print_footerright: &D
   print.printer_HP_Photosmart_7510_series_(Network).print_headercenter:
   print.printer_HP_Photosmart_7510_series_(Network).print_headerleft: &T
   print.printer_HP_Photosmart_7510_series_(Network).print_headerright: &U
   print.printer_HP_Photosmart_7510_series_(Network).print_in_color: true
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_bottom: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_left: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_right: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_top: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_oddpages: true
   print.printer_HP_Photosmart_7510_series_(Network).print_orientation: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_page_delay: 50
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_data: 1
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_height: -1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_name:
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_size_unit: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_width: -1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_resolution: 600
   print.printer_HP_Photosmart_7510_series_(Network).print_reversed: false
   print.printer_HP_Photosmart_7510_series_(Network).print_scaling: 1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_shrink_to_fit: true
   print.printer_HP_Photosmart_7510_series_(Network).print_to_file: false
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_bottom: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_left: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_right: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_top: 13
   print.printer_HP_Photosmart_7520_series_(Network).print_bgcolor: false
   print.printer_HP_Photosmart_7520_series_(Network).print_bgimages: false
   print.printer_HP_Photosmart_7520_series_(Network).print_colorspace:
   print.printer_HP_Photosmart_7520_series_(Network).print_command:
   print.printer_HP_Photosmart_7520_series_(Network).print_downloadfonts: false
   print.printer_HP_Photosmart_7520_series_(Network).print_duplex: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_bottom: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_left: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_right: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_top: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_evenpages: true
   print.printer_HP_Photosmart_7520_series_(Network).print_footercenter:
   print.printer_HP_Photosmart_7520_series_(Network).print_footerleft: &PT
   print.printer_HP_Photosmart_7520_series_(Network).print_footerright: &D
   print.printer_HP_Photosmart_7520_series_(Network).print_headercenter:
   print.printer_HP_Photosmart_7520_series_(Network).print_headerleft: &T
   print.printer_HP_Photosmart_7520_series_(Network).print_headerright: &U
   print.printer_HP_Photosmart_7520_series_(Network).print_in_color: true
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_bottom: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_left: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_right: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_top: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_oddpages: true
   print.printer_HP_Photosmart_7520_series_(Network).print_orientation: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_page_delay: 50
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_data: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_height: 11
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_id: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_size_unit: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_width: 8.5
   print.printer_HP_Photosmart_7520_series_(Network).print_plex_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_resolution: 600
   print.printer_HP_Photosmart_7520_series_(Network).print_resolution_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_reversed: false
   print.printer_HP_Photosmart_7520_series_(Network).print_scaling: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_shrink_to_fit: true
   print.printer_HP_Photosmart_7520_series_(Network).print_to_file: false
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_bottom: 13
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_left: 12
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_right: 12
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_top: 13
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgcolor: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgimages: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_duplex: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_bottom: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_left: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_right: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_top: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_evenpages: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footercenter:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerleft: &PT
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerright: &D
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headercenter:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerleft: &T
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerright: &U
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_in_color: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_bottom: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_left: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_right: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_top: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_oddpages: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_orientation: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_page_delay: 50
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_data: 1
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_height: -1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_name:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_size_unit: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_width: -1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_resolution: 600
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_reversed: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_scaling: 1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_shrink_to_fit: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_to_file: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_bottom: 13
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_left: 12
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_right: 12
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_top: 13
I have sent this problem before and the problem continues on a HP-DeskTop & HP-LapTop. In simple terms, Thunderbird stops saving SENT messages to "Copies & Folders". I can fix the problem by going to the "Tools / Account Settings" and pushing the "Other:" and going back to "Sent" Folder on: This works for a while until it stops working again which I don't know until I look at my SENT folder again and find that copies are not in that folder (again !!!) Application Basics Name: Thunderbird Version: 140.11.1esr Build ID: 20260522210329 Distribution ID: Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.11.1 OS: Windows_NT 10.0 26200 OS Theme: Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 2 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 7.8 GB Disk Space Available: 566 GB Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.ionos.com:995, SSL, passwordCleartext OUTGOING: , smtp.ionos.com:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, 0, passwordCleartext Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.140.11.1esr.botan C:\Program Files\Mozilla Thunderbird\rnp.dll OTR Failed to load. OTR chat encryption will not work. - - - Calendar Settings Home Name Value Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported: Crash Reports for the Last 3 Days Remote Processes Type: Count GPU: 1 Utility JavaScript Oracle: 1 Add-ons Name Type Version Enabled Location ID Amazon.com extension 1.1 true app-builtin amazondotcom@search.mozilla.org Bing extension 1.0 true app-builtin bing@search.mozilla.org DuckDuckGo extension 1.0 true app-builtin ddg@search.mozilla.org Google extension 1.0 true app-builtin google@search.mozilla.org Wikipedia (en) extension 1.0 true app-builtin wikipedia@search.mozilla.org System theme — auto theme 1.4.1 true app-builtin default-theme@mozilla.org MoreFunctionsForAddressBook extension 1.0b7 false app-profile {3e17310d-82e8-4a43-bd2f-7c3055bfe589} Dark theme 1.3 false app-builtin thunderbird-compact-dark@mozilla.org Light theme 1.3 false app-builtin thunderbird-compact-light@mozilla.org Security Software Type: Name Antivirus: Trend Micro Internet Security Antispyware: Firewall: Windows Firewall Legacy User Stylesheets Active: true Stylesheets: No stylesheets found Graphics Features Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111) WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.101.2111) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19751 git hash: b0098a1ebdb0) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Target Frame Rate: 60 DirectWrite: true (10.0.26100.8521) GPU #1 Active: Yes Description: Intel(R) UHD Graphics 630 Vendor ID: 0x8086 Device ID: 0x3e92 Driver Version: 31.0.101.2111 Driver Date: 7-19-2022 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 843b103c RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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both=1 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported SwapChainTearingSupport: Supported GPUProcessPid: 216148 Window Device Pixel Ratios: 1 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: disabled by default: Disabled by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled unless in Nightly, or Early Beta on Wi WINDOW_OCCLUSION: available by default VIDEO_HARDWARE_OVERLAY: available by default VIDEO_SOFTWARE_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: available by default REMOTE_CANVAS: available by defaultblocked by runtime: Disabled without Direct2D Crash Guard Disabled Features Workarounds Failure Log Media Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Headphones (ELECTRA) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&8585025&0&4142A4A72B54_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Headset (ONYX Hands-Free) BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 E2340 (Intel(R) Display Audio) HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&3036eb43&0&0201 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Headphones (HELIX ) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&AE36B16A5C6D_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Headset (HELIX Hands-Free) BTHHFENUM\BthHFPAudio\9&a71881c&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Headset (ELECTRA Hands-Free) BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Headphones (WH202A) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&4A7F38380AF9_C00000000 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Headphones (ONYX) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&89BBBBD71C5A_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Line In (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headset (WH202A) BTHHFENUM\BthHFPAudio\9&33da8da4&0&97 Enabled All default: F32LE, support: S16LE F32LE 1 default: 16000, support: 16000 - 16000 48 - 160 Headset (ELECTRA Hands-Free) BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Headset (ONYX Hands-Free) BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headset (HELIX Hands-Free) BTHHFENUM\BthHFPAudio\9&a71881c&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Media Capabilities Enumerate database Environment Variables MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Profiles\16t86faq.Mike\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini Important Modified Preferences accessibility.lastLoadDate: 1545489581 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1250354 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 7 browser.search.region: US dom.apps.reset-permissions: true extensions.lastAppVersion: 140.11.1 font.internaluseonly.changed: true font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-western: 18 gfx.crash-guard.d3d11layers.appVersion: 102.10.0 gfx.crash-guard.d3d11layers.deviceID: 0x3e92 gfx.crash-guard.d3d11layers.driverVersion: 31.0.101.2111 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.d3d11video.appVersion: 78.14.0 gfx.crash-guard.d3d11video.deviceID: 0x3e92 gfx.crash-guard.d3d11video.driverVersion: 27.20.100.8681 gfx.crash-guard.glcontext.appVersion: 45.1.1 gfx.crash-guard.glcontext.deviceID: 0x9710 gfx.crash-guard.glcontext.driverVersion: 8.97.10.6 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d11video: 2 gfx.crash-guard.status.glcontext: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x3e92 gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.101.1340 gfx.direct3d.last_used_feature_level_idx: 0 idle.lastDailyNotification: 1781430227 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.cookieBehavior: 2 network.cookie.lifetimePolicy: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1781430227 places.history.expiration.transient_current_max_pages: 104718 plugin.flash.lastmod_hi: 337 plugin.flash.lastmod_lo: -1101099264 plugin.importedState: true plugins.update.notifyUser: true privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.purge_trackers.date_in_cookie_database: 0 security.disable_button.openCertManager: false security.remote_settings.crlite_filters.checked: 1634051895 security.remote_settings.intermediates.checked: 1634051895 security.sandbox.content.tempDirSuffix: {4abb8004-b9fc-4b03-8c73-36c45d7d3c60} security.sandbox.plugin.tempDirSuffix: {476eb30a-aa5f-418a-b87c-5d730fec7d34} signon.importedFromSqlite: true storage.vacuum.last.content-prefs.sqlite: 1780913523 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1780598837 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences fission.autostart.session: true Places Database Accessibility Activated: true Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe Library Versions Expected minimum version Version in use NSPR 4.36.2 4.36.2 NSS 3.112.5 3.112.5 NSSSMIME 3.112.5 3.112.5 NSSSSL 3.112.5 3.112.5 NSSUTIL 3.112.5 3.112.5 Sandbox Content Process Sandbox Level: 7 Effective Content Process Sandbox Level: 7 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1 Startup Cache Disk Cache Path: C:\Users\MRR\AppData\Local\Thunderbird\Profiles\16t86faq.Mike\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false Internationalization & Localization Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] Remote Debugging (Chromium Protocol) Accepting Connections: URL: Printing Modified print settings print_printer: HP Photosmart 7520 series (Network) print.printer_HP_Photosmart_7510_series_(Network).print_bgcolor: false print.printer_HP_Photosmart_7510_series_(Network).print_bgimages: false print.printer_HP_Photosmart_7510_series_(Network).print_duplex: 16843009 print.printer_HP_Photosmart_7510_series_(Network).print_edge_bottom: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_left: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_right: 0 print.printer_HP_Photosmart_7510_series_(Network).print_edge_top: 0 print.printer_HP_Photosmart_7510_series_(Network).print_evenpages: true print.printer_HP_Photosmart_7510_series_(Network).print_footercenter: print.printer_HP_Photosmart_7510_series_(Network).print_footerleft: &PT print.printer_HP_Photosmart_7510_series_(Network).print_footerright: &D print.printer_HP_Photosmart_7510_series_(Network).print_headercenter: print.printer_HP_Photosmart_7510_series_(Network).print_headerleft: &T print.printer_HP_Photosmart_7510_series_(Network).print_headerright: &U print.printer_HP_Photosmart_7510_series_(Network).print_in_color: true print.printer_HP_Photosmart_7510_series_(Network).print_margin_bottom: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_left: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_right: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_margin_top: 0.5 print.printer_HP_Photosmart_7510_series_(Network).print_oddpages: true print.printer_HP_Photosmart_7510_series_(Network).print_orientation: 0 print.printer_HP_Photosmart_7510_series_(Network).print_page_delay: 50 print.printer_HP_Photosmart_7510_series_(Network).print_paper_data: 1 print.printer_HP_Photosmart_7510_series_(Network).print_paper_height: -1.00 print.printer_HP_Photosmart_7510_series_(Network).print_paper_name: print.printer_HP_Photosmart_7510_series_(Network).print_paper_size_unit: 0 print.printer_HP_Photosmart_7510_series_(Network).print_paper_width: -1.00 print.printer_HP_Photosmart_7510_series_(Network).print_resolution: 600 print.printer_HP_Photosmart_7510_series_(Network).print_reversed: false print.printer_HP_Photosmart_7510_series_(Network).print_scaling: 1.00 print.printer_HP_Photosmart_7510_series_(Network).print_shrink_to_fit: true print.printer_HP_Photosmart_7510_series_(Network).print_to_file: false print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_left: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_right: 13 print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_top: 13 print.printer_HP_Photosmart_7520_series_(Network).print_bgcolor: false print.printer_HP_Photosmart_7520_series_(Network).print_bgimages: false print.printer_HP_Photosmart_7520_series_(Network).print_colorspace: print.printer_HP_Photosmart_7520_series_(Network).print_command: print.printer_HP_Photosmart_7520_series_(Network).print_downloadfonts: false print.printer_HP_Photosmart_7520_series_(Network).print_duplex: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_bottom: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_left: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_right: 0 print.printer_HP_Photosmart_7520_series_(Network).print_edge_top: 0 print.printer_HP_Photosmart_7520_series_(Network).print_evenpages: true print.printer_HP_Photosmart_7520_series_(Network).print_footercenter: print.printer_HP_Photosmart_7520_series_(Network).print_footerleft: &PT print.printer_HP_Photosmart_7520_series_(Network).print_footerright: &D print.printer_HP_Photosmart_7520_series_(Network).print_headercenter: print.printer_HP_Photosmart_7520_series_(Network).print_headerleft: &T print.printer_HP_Photosmart_7520_series_(Network).print_headerright: &U print.printer_HP_Photosmart_7520_series_(Network).print_in_color: true print.printer_HP_Photosmart_7520_series_(Network).print_margin_bottom: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_left: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_right: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_margin_top: 0.5 print.printer_HP_Photosmart_7520_series_(Network).print_oddpages: true print.printer_HP_Photosmart_7520_series_(Network).print_orientation: 0 print.printer_HP_Photosmart_7520_series_(Network).print_page_delay: 50 print.printer_HP_Photosmart_7520_series_(Network).print_paper_data: 1 print.printer_HP_Photosmart_7520_series_(Network).print_paper_height: 11 print.printer_HP_Photosmart_7520_series_(Network).print_paper_id: 1 print.printer_HP_Photosmart_7520_series_(Network).print_paper_name: print.printer_HP_Photosmart_7520_series_(Network).print_paper_size_unit: 0 print.printer_HP_Photosmart_7520_series_(Network).print_paper_width: 8.5 print.printer_HP_Photosmart_7520_series_(Network).print_plex_name: print.printer_HP_Photosmart_7520_series_(Network).print_resolution: 600 print.printer_HP_Photosmart_7520_series_(Network).print_resolution_name: print.printer_HP_Photosmart_7520_series_(Network).print_reversed: false print.printer_HP_Photosmart_7520_series_(Network).print_scaling: 1 print.printer_HP_Photosmart_7520_series_(Network).print_shrink_to_fit: true print.printer_HP_Photosmart_7520_series_(Network).print_to_file: false print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_bottom: 13 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_left: 12 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_right: 12 print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_top: 13 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgcolor: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgimages: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_duplex: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_bottom: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_left: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_right: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_top: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_evenpages: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footercenter: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerleft: &PT print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerright: &D print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headercenter: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerleft: &T print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerright: &U print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_in_color: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_bottom: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_left: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_right: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_top: 0.5 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_oddpages: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_orientation: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_page_delay: 50 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_data: 1 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_height: -1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_name: print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_size_unit: 0 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_width: -1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_resolution: 600 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_reversed: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_scaling: 1.00 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_shrink_to_fit: true print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_to_file: false print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_bottom: 13 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_left: 12 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_right: 12 print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_top: 13
Attached screenshots

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