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Can't set event reminder date/time

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by Toad-Hall
  • Open

When I go to set a custom time for when an event's reminder will happen, it doesn't matter what date or time I put, when I click OK, it sets the date to be today, and the time to the next hour, if I use the date and time picker dropdown thing (clicking the arrow instead of typing it in), the date does set correctly, but the time is impossible to set even like that

Video

When I go to set a custom time for when an event's reminder will happen, it doesn't matter what date or time I put, when I click OK, it sets the date to be today, and the time to the next hour, if I use the date and time picker dropdown thing (clicking the arrow instead of typing it in), the date does set correctly, but the time is impossible to set even like that [https://imgur.com/a/oU6GoTK Video]

All Replies (1)

Sorry, but the video is not viewable. See info: https://help.imgur.com/hc/en-us/articles/41592665292443-Imgur-access-in-the-United-Kingdom

Please provide some info so we can check if there's a bug report and understand all the settings you are using.

  1. What OS are you using ?
  2. What version of Thunderbird are you using?
  3. Where did you get the Thunderbird installation eg: the official Thunderbird website: https://www.thunderbird.net/en-US/thunderbird/all/ Or did you get it via Windows App Store or Flatpak or Snap etc?
  4. What language version of Thunderbird are you using?
  5. What Timezone is computer set up to use?
  6. Did this issue suddenly occur after an update?
  7. Do you use any addons ?

Please post info you see in the following location:

  • 'Help' > 'Troubleshooting Information'
  • Scroll down to the 'Add-ons' section
  • Copy all the list and paste it into this forum question.

Now check the following whilst still using/seeing the 'Troubleshoot Information' tab.

  • top right where it says 'Diagnose Issues' - click on 'Troubleshoot Mode' -
  • Select 'Continue in Troubleshoot Mode'

Thunderbird will restart in Troubleshoot mode, so you may see some default settings appear - do not worry about it.

  • In Calendar, click on 'New Event'
  • Create a test event.
  • Please use the drop down to select Month, date
  • Do the same to select the Time - use the drop down - note you need to select the Hour and the minutes options.

Is everything working whilst in Troubleshoot Mode ?

Tell us what is set up as default Calendar settings:

  • Settings > Calendar
  • Please post a couple of images to show all the current Calendar default settings.
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