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Thunderbird configuration and Infomaniak mail/calendar

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  • Last reply by sfhowes
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Using Thunderbird to check emails and the calendar for an Infomaniak account: The account was active and working properly. After switching this account to 2FA, Thunderbird consistently requested a username and password during synchronization. After some research, the solution is as follows: you need to create a new app password with Infomaniak, then ensure that Thunderbird saves the password and that the “Require device authentication...” option is disabled. Would it be possible to provide a complete step-by-step guide for next time? Thank you.

Using Thunderbird to check emails and the calendar for an '''Infomaniak account''': The account was active and working properly. After switching this account to 2FA, Thunderbird consistently requested a username and password during synchronization. After some research, the solution is as follows: you need to create a new app password with Infomaniak, then ensure that Thunderbird saves the password and that the “Require device authentication...” option is disabled. Would it be possible to provide a complete step-by-step guide for next time? Thank you.

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I do not see instructions of your personal choice of provider making it as a support article, (personally I have never heard of Infomaniak) but you are welcome to join the community and see it through.

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