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Thunderbird hangs my machine periodically

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by john_fowler_son

Thunderbird causes my machine to 'hang' from time to time, often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding" I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Thunderbird causes my machine to 'hang' from time to time, often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding" I cannot be certain, but I believe the problem occurs whilst messages are being retrieved. This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA. I am running Win 11 Professional on a 2-year old machine with '''''64 Gb of memory'''''. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem. Looking forward yto hearing if others have had the same issue and what can be done about it.

All Replies (3)

Have you tried windows safe mode with networking? I suggest you do.

Can I ask why are suggesting that might help please? Are you suggesting that to run Thunderbird I will always need to run in Safe mode?

I have already done the obvious and checked that Email and calender services are enabled in the Win Defender firewall.

... I should also add that this is not a new problem - it has existed since i first installed TB when this machine was new and had almost nothing else installed. I have raised the matter only now simply becuase it has finally driven crazy ...

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