Junk Mail Controls do not work with unified folders?
Is the feature supposed to behave this way? I find this rather tedious. Am I missing something here?
Current behavior:
My installation does not seem to automatically execute spam filtering for unified folders or saved searches. As soon as I manually select one of the included folders within - e.g. an individual mail acccount's inbox - the algorithm triggers and everything works as expected, but only for the one folder I clicked. This leaves me with having to click through all my mail accounts manually to make use of the adaptive junk mail controls function.
Expected behavior:
Selecting a unified folder triggers junk mail controls for all the included folders and moves messages to the respective junk folders automatically.
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All Replies (7)
Puzzling, as unified folders are not real folder. Try clicking the 'get messages' icon first and see if that causes the result you want.
Thank you for your reply.
That doesn't work unfortunately. Just rechecks the mail servers for new messages.
Note - Manual junk controls did not work on virtual folders prior to version 140, but that should have been fixed in https://bugzilla.mozilla.org/show_bug.cgi?id=1967664 and I see you are using version 140.
And to clarify a point, automatic spam processing only occurs on REAL folders. So your description is slightly confusing.
Perhaps you are seeing a case where the unified folder view is not being updated with changes from the underlying real folder?
Thank you for your reply.
It doesn't look like a general folder update issue. New messages are displayed in the unified folder immediately after starting the application.
Which part of the description do you find confusing?
Upon start up, each account auto accesses various servers to see if there are new mail and download new emails. If junk controls have been set up correctly and enabled then they should auto work on the individual accounts Inbox as emails are downloaded, so junk/spam is diverted out of Inbox and put in Spam so quick you would not see it appear in Inbox and the Unified Inbox folder would only display whatever was in the various individual account Inboxes.
It seems a bit odd/confusing for all your mail accounts to auto access server and download emails correctly, but enabled Adaptive Junk Controls not running on all accounts. Then only running on a selected Inbox for emails that have already been downloaded.
Clicking on Unified Inbox should not have any relevance to a download. It just selects a virtual folder to display selected contents eg: Inbox emails.
Do you have Account SEttings set up to auto check server and download mail? What is here: 'Account Settings' > 'Server SEttings' for an account Upload an image that shows the bit to do with check for new messages etc.
What have you got set up here: 'Account Settings' > 'Spam Settings' for each mail account. Upload an image showing the settings.
Question : Are you talking about any 'Message Filters' you created?
Toad-Hall said
[...] Do you have Account SEttings set up to auto check server and download mail? What is here: 'Account Settings' > 'Server SEttings' for an account Upload an image that shows the bit to do with check for new messages etc. What have you got set up here: 'Account Settings' > 'Spam Settings' for each mail account. Upload an image showing the settings.
You have confirmed that my expectations for TB's behavior are justified. So thank you. Unfortunately, those settings are one one of the first things I've checked. I see nothing in there that would cause the result I am seeing.
Question : Are you talking about any 'Message Filters' you created?
No.
I will table this issue for now and try reinstalling and retraining at a later time. If someone else runs into the same issue in the meantime please make it known.
On rereading this issue, Bug 1967664 is not related.
> Which part of the description do you find confusing?
I think not the description, but trying to wrap my head around how this could possibly happen.
Junk processing and Inbox message download and sync happens independently of message list display, and therefore unrelated in any way to Unified Folders.
The process of getting new messages must be having trouble, which is what Toad-Hall is getting at.