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MEDIA_ERR_SRC_NOT_SUPPORTED

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  • Last reply by phazir50

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)
Attached screenshots

All Replies (4)

Steps to reproduce?

Hello Ty. I do not understand your question. Do you mean what sites and links to try the same issue? Here is another instance: https://www.rnz.co.nz/life/wellbeing/wellington-dad-smashed-4035-pull-ups-afterwards-things-got-spicy

cheers

OK, that's something about missing codecs. We don't support every codec by default, especially on macOS. Can you enter about:support in the address bar, scroll down to the Media section and paste here the screenshot of the codecs' table?

Hello Ty. Understood. Here is the screenshot. Thanks

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