Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Threading, missing associations

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 164 views
  • Last reply by Wayne Mery
  • Archived

Nor Ave
Nor Ave

Why is threading enabled by default in TB after installation? I add an existing IMAP account to the program. I set sorting by date. If someone replies to an email from a month ago, it's difficult to find it in threading. It used to be possible to enable it manually, but now it's enabled by default. TB can also lose attachment opening preferences in programs after an update, such as .pdf or .doc. Note that some PDF documents don't display correctly in the built-in preview and require the use of Adobe Reader.

Why is threading enabled by default in TB after installation? I add an existing IMAP account to the program. I set sorting by date. If someone replies to an email from a month ago, it's difficult to find it in threading. It used to be possible to enable it manually, but now it's enabled by default. TB can also lose attachment opening preferences in programs after an update, such as .pdf or .doc. Note that some PDF documents don't display correctly in the built-in preview and require the use of Adobe Reader.

All Replies (4)

Rick
Rick
  • Top 25 Contributor

You can turn off global threading in settings.

Nor Ave
Nor Ave கேள்வியின் உரிமையாளர்

Rick said
You can turn off global threading in settings.

OK, i know. But what this is default on??

thomaskarker460 said
Regarding PDFs and docs, I’ve had better luck opening them externally rather than relying on the built-in preview.

Right. That's how I set it up. LibreOffice, Adobe Reader. But after a TB update, it can lose these settings. I manage fine, but less technical users get confused when attachments suddenly stop opening correctly.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Nor Ave said

Rick said
You can turn off global threading in settings.

OK, i know. But what this is default on??

If you mean why is this the default, it's because most users expect it.

It should not change on updates.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Nor Ave said
TB can also lose attachment opening preferences in programs after an update, such as .pdf or .doc. Note that some PDF documents don't display correctly in the built-in preview and require the use of Adobe Reader.

Best to post different issues in different questions.