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Inability to Create New Messages

  • 7 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 15 views
  • Last reply by Michail Pappas

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme
Attached screenshots

All Replies (7)

Click view>folders and tick 'folder pane header' to reclaim the 'new message' button. If menu bar is not visible, press alt key first.

Helpful?

Thanks for that David. However, while I now have the Create New Message Button, when I click on it, it still does not create anew message. Pushing the Control N Button does not create a new message either. Graeme

Helpful?

Better after Help > Troubleshoot Mode?

Helpful?

Hi David, No. Going into Toubleshooting Mode did not help. Still unable to create a new message. Graeme

Helpful?

graeme_edwards said

I am also now getting a lot of extra information in the Header Pane.

The following link might be helpful: why is the first page on my email showing garbage? https://support.mozilla.org/en-US/questions/1508332#answer-1741568

Helpful?

We have the same problem on a number of systems, with the difference that no extra headers are displayed in the message pane. Ctrl+N does not work as well as pressing on new message.

Previous TB version was 128ESR, problem appeared right after updating to 140ESR.

Should we open a bug report?

More than 1000 TB installations in our organization, this is a mess...

Michail Pappas மூலமாக திருத்தப்பட்டது

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Helpful?

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