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log in issue" Login to server blackzeroarabia.com with username info@blackzeroarabia.com failed."

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  • Last reply by napavalley1

Black Zero
Black Zero
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I am getting following message and unable to login in my email account beside reseting password many times. " Login to server blackzeroarabia.com with username info@blackzeroarabia.com failed." please advise.

I am getting following message and unable to login in my email account beside reseting password many times. " Login to server blackzeroarabia.com with username info@blackzeroarabia.com failed." please advise.

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Matt
Matt
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usually mail server names have things like IMAP or POP before the server name to designate the mail protocol.

DNS indicated the mail exchanger for that domain should be mail.blackzeroarabia.com so perhaps you have entered the mail configuration incorrectly.

Namecheap offer fairly comprehensive instructions which I do not think you have followed. https://www.namecheap.com/support/knowledgebase/article.aspx/9186/2175/private-email-account-setup-in-thunderbird/