Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Secure Connection Failure_Timed Out: AMAZON

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 93 views
  • Last reply by Paul

This is from User: Paul C. I have posted about this issue before. Last week!

This problem has returned after the clean installation of Firefox again and Firefox did more auto-updates. See attached files from the search bar "Information con(circle with the letter i inside) says I do not have a secure connection! I am not choosing to have an insecure connection. I rely on my ISP, Firefox, Windows Defender, and my VPN to make sure I have a connection that is safe!

Windows 10(64) Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5737 Experience Windows Feature Experience Pack 1000.19061.1000.0

Firefox 137.0.1 64-bit

This is from User: Paul C. I have posted about this issue before. Last week! This problem has returned after the clean installation of Firefox again and Firefox did more auto-updates. See attached files from the search bar "Information con(circle with the letter i inside) says I do not have a secure connection! I am not choosing to have an insecure connection. I rely on my ISP, Firefox, Windows Defender, and my VPN to make sure I have a connection that is safe! Windows 10(64) Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5737 Experience Windows Feature Experience Pack 1000.19061.1000.0 Firefox 137.0.1 64-bit
Attached screenshots

All Replies (3)

I also want to report another glitch. In some websites or emails with links embedded if I "left" click the mouse on that link it also times out. If I "right" click that link and open it in e new Tab or Window it works!

For your VPN, do you use a server outside of the U.S. or in another U.S. city?

Do you use any add-ons (extensions) that might modify your requests or block content in pages?

My VPN server is in the USA it is currently listed as being in my city. I use a VPN and Password extension both from the same company. Both work on my cellphone browser which is Firefox Android 137.0.2.

I placed an Amazon order using my phone with no problem connecting and I can check email accounts in google mail with no problem.

I did a clearing of cookies and cache for Google this morning and now I cannot access email when I am on my Laptop. All these issues only reside on my Laptop. I don't know if Windows did an update weeks ago that created this ongoing problem. Microsoft Windows Pro Community has not responded with any information.