Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync account

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 21 views
  • Last reply by markwarner22

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it?

Thanks in advance.

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it? Thanks in advance.

All Replies (1)

Without access to the old laptop that had the data on it sync can't do anything to sync the data. Sync isn't to be used as a backup. If one didn't backup the data properly follow Firefox FAQ on how to backup data, login, profile then there nothing more that can be done.