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Overuse memory and Crashing firefox

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have 16GB of RAM, and Firefox was using 12GB and thats insane.

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have 16GB of RAM, and Firefox was using 12GB and thats insane.

All Replies (1)

Hi Divesh, sorry to hear about this problem.

Could you check the Firefox Task Manager (Shift+Esc or about:processes), and click the Memory column header to look at what is using so much memory? It could be the browser, GPU, add-on process, or particular pages, or a combination of all of those.

Regarding the crashes, is Firefox displaying the Mozilla Crash Reporter? If so, your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

Helpful?

கேள்வி எழுப்பு

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