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One Last Try before Bidding Goodbye to Thunderbird. And unable to unsubscribe gmail folders. Freezing and locking up PC for almost 3 years.

  • 24 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by johnegenes

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can think of, and everything I have read about online to deal with the constant freezing. I have: --upgraded countless times (now on Ver 102.9.0, 64 bit, Win 10, 32GB RAM, 3TB hard drive) --reinstalled Thunderbird many times --deleted various profiles and created new ones, deleted various config files as suggested. --reinstalled Windows 10, upgraded all associated files, drivers, etc. --started Windows in Safe Mode --disabled all add-ons and extensions in TB --reset all toolbars and controls in TB --started Thunderbird in Troubleshoot Mode --gave an exception to TB in my Windows Defender [and turned off Defender entirely] --ran MANY virus scans --disabled ALL virus software

Thunderbird is the ONLY piece of software on this PC that locks it up. It exhibits the same behavior that many here are seeing: freezes when I try to click on something; freezes when I try to reply to an email; freezes for no apparent reason. I can't MAKE it freeze up... it just seems to do it at random, constantly. Right now, it's open on another screen and has been frozen for about 3 minutes, and just unfroze. Most of the time, it freezes so that I cannot shut TB down. It is completely unresponsive. Sometimes it will freeze the computer so that I cannot do ANYTHING... I cannot open Task Manager and force a shutdown. Eventually, it releases and works again, only to freeze up a few minutes later.

I'm pretty much out of ideas, but I continue to browse online, looking for answers. As I said, three years of this is enough, and I see complaints about this going back even further. I love Thunderbird. I'm a longtime user and have not found any email client that comes close to the way TB works for me, so I'm VERY reluctant to leave. But I'm really tired of being a beta tester. And yes, I have donated many times over the years, and I'm happy to do so. I'm not concerned with the money. I just want it to work like it used to. If you have any fresh ideas, I'm very open to hearing them. But a warning, that I have likely already tried the fixes offered. I appreciate any input, in any event.

So, unless a miracle comes along, I reckon I'll have to cut bait and find a replacement for Thunderbird. Thanks for allowing me to blow off some long-held frustration.

best,

--john

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can think of, and everything I have read about online to deal with the constant freezing. I have: --upgraded countless times (now on Ver 102.9.0, 64 bit, Win 10, 32GB RAM, 3TB hard drive) --reinstalled Thunderbird many times --deleted various profiles and created new ones, deleted various config files as suggested. --reinstalled Windows 10, upgraded all associated files, drivers, etc. --started Windows in Safe Mode --disabled all add-ons and extensions in TB --reset all toolbars and controls in TB --started Thunderbird in Troubleshoot Mode --gave an exception to TB in my Windows Defender [and turned off Defender entirely] --ran MANY virus scans --disabled ALL virus software Thunderbird is the ONLY piece of software on this PC that locks it up. It exhibits the same behavior that many here are seeing: freezes when I try to click on something; freezes when I try to reply to an email; freezes for no apparent reason. I can't MAKE it freeze up... it just seems to do it at random, constantly. Right now, it's open on another screen and has been frozen for about 3 minutes, and just unfroze. Most of the time, it freezes so that I cannot shut TB down. It is completely unresponsive. Sometimes it will freeze the computer so that I cannot do ANYTHING... I cannot open Task Manager and force a shutdown. Eventually, it releases and works again, only to freeze up a few minutes later. I'm pretty much out of ideas, but I continue to browse online, looking for answers. As I said, three years of this is enough, and I see complaints about this going back even further. I love Thunderbird. I'm a longtime user and have not found any email client that comes close to the way TB works for me, so I'm VERY reluctant to leave. But I'm really tired of being a beta tester. And yes, I have donated many times over the years, and I'm happy to do so. I'm not concerned with the money. I just want it to work like it used to. If you have any fresh ideas, I'm very open to hearing them. But a warning, that I have likely already tried the fixes offered. I appreciate any input, in any event. So, unless a miracle comes along, I reckon I'll have to cut bait and find a replacement for Thunderbird. Thanks for allowing me to blow off some long-held frustration. best, --john

Wayne Mery மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Update: Thanks for all your tips and advice. They really helped. Here's what I've done:

I ran chkdsk for the umpteenth time and this time, it said I had 4 bad sectors on my main hard drive. I ran various software apps (EaseUS, AOMEI, Seagate, Windows Disk Mgr, etc), but could not fix the bad sectors. I had an extra 2TB hard drive so I formatted it and cloned my C: drive to it. That took a LONG time. None of the programs could do it successfully, and all failed after getting to about 96% finished. This was maddening and very time consuming. Finally, I was able to do a sector-by-sector clone using good old Windows Disk Manager. Once I had migrated my Windows 10 and everything to the new drive, I made it the C: drive and all was good. I backed up my original C: drive to an extrernal drive, just in case. My computer has 3 drives on it, so I swapped a few things around and managed to get all three reformatted and running smoothly, with all my data intact and backed up.

And Thunderbird seems to be back to its original self, running smooth and quick! This is a real blessing, as I have tried a few email clients as alternatives, but none of them did what TB does for me. So, I'm happy again.

I wouldn't have thought that just 4 bad sectors on a 1TB hard drive would have wreaked that much havoc, but they must have been in a critical spot, because they certainly caused a lot of headaches. I'm still not sure why they didn't show up all the other times I ran chkdsk, but at this point I don't care.

Thanks again for all the help and suggestions.

best, --john

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All Replies (4)

@ff.relay: Thanks for the info. Good to know. My files are located in the normal C:/appdata.... directories, so that shouldn't be a problem. It's pointing more and more to bad disk sectors, though it's not conclusive yet. I have backed up the hard drive, formatted one of the 3TB drives in the computer (desktop), but am waiting to migrate Windows to it. I have a few things to finish, and I don't want to take down my computer until I get them done. Probably in the next couple of days though. Will report back here after I've migrated Windows. Thanks again. --john

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Update: Thanks for all your tips and advice. They really helped. Here's what I've done:

I ran chkdsk for the umpteenth time and this time, it said I had 4 bad sectors on my main hard drive. I ran various software apps (EaseUS, AOMEI, Seagate, Windows Disk Mgr, etc), but could not fix the bad sectors. I had an extra 2TB hard drive so I formatted it and cloned my C: drive to it. That took a LONG time. None of the programs could do it successfully, and all failed after getting to about 96% finished. This was maddening and very time consuming. Finally, I was able to do a sector-by-sector clone using good old Windows Disk Manager. Once I had migrated my Windows 10 and everything to the new drive, I made it the C: drive and all was good. I backed up my original C: drive to an extrernal drive, just in case. My computer has 3 drives on it, so I swapped a few things around and managed to get all three reformatted and running smoothly, with all my data intact and backed up.

And Thunderbird seems to be back to its original self, running smooth and quick! This is a real blessing, as I have tried a few email clients as alternatives, but none of them did what TB does for me. So, I'm happy again.

I wouldn't have thought that just 4 bad sectors on a 1TB hard drive would have wreaked that much havoc, but they must have been in a critical spot, because they certainly caused a lot of headaches. I'm still not sure why they didn't show up all the other times I ran chkdsk, but at this point I don't care.

Thanks again for all the help and suggestions.

best, --john

johnegenes மூலமாக திருத்தப்பட்டது

Were you running chkdsk with `/r` flag?

@jrmuizel: yes, I ran it with /r, and /f, and several other iterations. Until the last couple of times, it always gave me a clean bill of health. I ran chkdsk from a DOS (cmd) prompt, which then required me to reboot. Then, it would run through its paces and, finally, launch Windows. The Wininit log file never showed anything bad until the last couple of times. I'm guessing those 4 bad sectors were in a critical spot on the hard drive, because it would not let me repair them and work around them. --je

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