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Broken sites

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

When I open facebook (starting 20 Jan 2023) fb will only open the first two posts then stop loading. I cannot access any other tab within, market place, reels, stories, etc. Other sites do this as well Amazon, e-bay. I have run anti-virus, and system checks but found no issues. Solutions?...

When I open facebook (starting 20 Jan 2023) fb will only open the first two posts then stop loading. I cannot access any other tab within, market place, reels, stories, etc. Other sites do this as well Amazon, e-bay. I have run anti-virus, and system checks but found no issues. Solutions?...

All Replies (1)

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window