Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to compact Inbox 102.4.2 (32-bit) on Windows 8.1

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Wayne Mery

Since this afternoon (11/11/22) I have been unable to compact my inbox (102.4.2 (32-bit) on Windows 8.1) after deleting emails. I get the message that it is busy. Nothing in logs when I turned on debugging, no crashes. Restarted several time with & without extensions. Also (will report as separate item) at the same time I am unable to detach or delete attachments. No error messages or anything, they just don't delete and the size of the email stays the same.

Since this afternoon (11/11/22) I have been unable to compact my inbox (102.4.2 (32-bit) on Windows 8.1) after deleting emails. I get the message that it is busy. Nothing in logs when I turned on debugging, no crashes. Restarted several time with & without extensions. Also (will report as separate item) at the same time I am unable to detach or delete attachments. No error messages or anything, they just don't delete and the size of the email stays the same.

All Replies (2)

What is your anti-virus software?

jsmoley,

If you still have compact issues, please post a new support topic using https://support.mozilla.org/en-US/questions/new/thunderbird