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Windows 10 NOT Windows 8

  • 11 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 21 views
  • Last reply by cor-el

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

All Replies (11)

Here is additional information regarding Firefox and the incorrect information. My OS is NOT Windows 8. See uploaded image.

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How are you viewing that so it shows as Windows 8? You have to give steps on how your seeing this.

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Rhonda said

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

In your Question Details > More System Details your User Agent appears to be Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0

The NT 6.2 identifies as Windows 8 as per https://en.wikipedia.org/wiki/Windows_NT

Either your User Agent was modified by an Extension or manually by preference in Firefox or you are running Firefox 105.0 in Windows 8 Compatibility Mode on Windows 10 for some reason. My bet is on compatibility mode.

https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938 https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

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Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

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You can check out at the browserspy website how websites see your browser:

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James and Cor-el

Yes this is my user agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0 (Selected from your link)

BUT, it doesn't matter what version of Firefox I use now or have used, It has shown Windows 8 since, I believe, when Firefox updated to 100 or earler.

I have checked the compatibility mode as instructed by Cor-el and ALL of the items are DESELECTED.

I have gone into Windows Troubleshooting Settings/Program Compatibility and I have selected several different programs such as MS Edge, Firefox, Acrobat, Trend Micro Maximum Security, Word and others. I selected "Try Recommended Settings" it showed Windows Compatibility Mode: Windows 8 on EVERY SINGLE program I selected.

Then I selected "TroubleShoot Program" then was asked "Which Version did this Program Run on Before"? OPTIONS: Windows 8, Windows 7, Windows Vista (Service Pack 2), BUT WINDOWS 10 NOT AN OPTION.

I wouldn't know how to change USER AGENT if my life depended on it. Thanks for your patience while I have taken several hours to check as many locations and options as possible from your recommendations and my searching.

By the way, I still Cannot get into Firefox without "Permission to Allow this Program to Make Changes to YOUR computer". WHY IS THIS HAPPENING AND COULD IT HAVE ANYTHING TO DO WITH Windows 8 not 10??

Thank you, Rhonda

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What security software are you running besides Windows Defender?

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jonzn4SUSE

I use Trend Micro Maximum Security which I have used for approximately 10 years.

Thanks for the question.

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Jonzn4SUSE James Cor-el

I have attached the page showing everything I am currently logged into.

PLEASE note Firefox 105 OS 8

Thank you

Helpful?

Have you tried disabling Trend Micro and rebooting to see if you have the same issue?

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Did you check the general.useragent prefs on the about:config page ?

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