Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Did Not Connect: Potential Security Issue

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 26 views
  • Last reply by fannyvessaz

fannyvessaz
fannyvessaz
more options

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

All Replies (2)

FredMcD
FredMcD
more options

fannyvessaz said
i don't have any antivirus software

Firefox, and most browsers, check the certificates to make sure connecting to that website is safe. P.S. With all the hacking going on out there, you should have your system protected.


How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

fannyvessaz
fannyvessaz கேள்வியின் உரிமையாளர்
more options

Thanks, but this doesn't solve my problem. I've been on that help page already. I probably have been on most Firefox help pages. I'll think about the antivirus (I'm on a Mac - I know, I should still have one). Any other advice?