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email attachments fail to download

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by leeransom

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this. Lee Ransom - [removed phone# from public]

James மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

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All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you provide more detail? What email site are you using? Are you getting an error message when you try to download? Post a screenshot of the issue. Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Not really certain what solved the problem. I tried to shotgun the suggestions and even loaded up Chrome. At some point things got back to normal with Firefox. Could have been an overfull cache.