Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks do not sync

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by Edwin Holley

jm.pujolreu
jm.pujolreu
more options

Hello,

Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation.

Do you have any solution?

Thank you.

Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

Hello, Following a change of telephone, the bookmarks do not synchronize on Android. I am correctly logged into my account on my computer and on my smartphone. I tried the connection by the email address and by the QR code without success of synchronisation. Do you have any solution? Thank you. Smartphone: Oppo Find X2 Lite / Android 10 / Firefox 82.1.3 PC: Windows 10 - 2004 - 19041.685 / Firefox 83

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo

Read this answer in context 👍 0

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

jm.pujolreu
jm.pujolreu கேள்வியின் உரிமையாளர்
more options

Thanks for your help. I applied your solution but it doesn't fix the problem. On the smartphone I have always no bookmarks

Andy Panda
Andy Panda
more options

i can force sync from android settings: accounts-sync all. After all data in mozilla settings are sync

Edwin Holley
Edwin Holley
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I am also having this problem, I had switched to Chrome for about 4 months, when I switched back I had a new browser. I logged in to the sync, waited for a few, went to my bookmarks and all 3 default folders were empty. My desktop machine is in storage. I don't have a desktop available, much less one I can put Firefox on. I am confused, FFSync has worked flawless for me since the feature was added.

Moto One 5g Ace Android 10 Metro by TMo