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Keeps crashing

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by FredMcD

Firefox keeps crashing and I can't open it as I always get the crash reporter. Here's what comes up on the report file: Crash ID: bp-01c68ca6-8edb-4a9a-8efe-7731a0201111 I have no idea what this means or how to fix it. I've tried uninstalling and reinstalling firefox but the crash report comes up during the reinstall. Any ideas?

All Replies (2)

Product Firefox Release Channel release Version 82.0.3 Build ID 20201108180448 (2020-11-08) Buildhub data OS Windows 10 OS Version 10.0.18363

bp-01c68ca6-8edb-4a9a-8efe-7731a0201111 Signature: tmmon64.dll | sandbox::WriteProtectedChildMemory

Uptime 1 seconds


tmmon64.dll = Trend Micro UMH Monitor Engine

Update your Trend Micro software. If the problem continues, disable it.