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firefox will not open ceratain web sites

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by bryce.hinsch

Firefox will NOT allow me to open a number of web sites including State Farm and Vanguard. (Currently i have to use Edge to open those sites.) is there a way for Firefox to allow for an "exemption"??? THANKS!

All Replies (5)

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.




follow the steps:

Clear all cookies, site data and cache

  • Click the ≡ menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.


  • Click the ≡ menu button. and select new private windows.
  • Or ctrl+shift+P

i hope resolved your problem then reply back to me,

thank you!

ARMAN KHAN மூலமாக திருத்தப்பட்டது


Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


I haven’t seen an error message----just when I try to go to ‘bill pay’ section---or to check policy due dates, etc.---it just ‘spins’ and nothing happens. One suggestion was to delete the site ---which I did---and now I can’t even input the name and password as it keeps me in a loop telling me to “sign in”---this after I deleted the bookmark. I have gone to the ---and it won’t even let me in at this time. Bryce


ARMAN KHAN*---yes it did solve the issue by going into the private windows?

will i have to continue using private windows in order to access these sites? if not, is there a way for Firefox to allow an exception?? THANKS! bryce hinsch


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