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ஆதரவு மன்றம்

Not opening email links in Microsoft Dynamics 365 (https://crm.dynamics.com)

  • 2 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by ivanb1
பதிவிடப்பட்டது

Tested on chrome: working

Tested on IE: working

Tested a "mailto" link (https://www.scottseverance.us/mailto.html) on firefox, it opens up outlook\email app this way.

Tried setting the "Mail" app as the default email application: not working

Refreshed\reset firefox: won't work.

Restarted computer: won't work.

Reinstalled firefox after manually deleting all %appdata% folders related to firefox: still won't work.

Completely obliterated and reinstalled firefox: not working

Tested in Firefox Safe mode: not working

Tested on another profile on the same computer: not working

->Tested on another computer: WORKING

Can anyone help please?

Thank you!

Tested on chrome: working Tested on IE: working Tested a "mailto" link (https://www.scottseverance.us/mailto.html) on firefox, it opens up outlook\email app this way. Tried setting the "Mail" app as the default email application: not working Refreshed\reset firefox: won't work. Restarted computer: won't work. Reinstalled firefox after manually deleting all %appdata% folders related to firefox: still won't work. Completely obliterated and reinstalled firefox: not working Tested in Firefox Safe mode: not working Tested on another profile on the same computer: not working ->Tested on another computer: WORKING Can anyone help please? Thank you!
Attached screenshots

ivanb1 மூலமாக திருத்தப்பட்டது

மேற்கோள்

Additional System Details

நிறுவப்பட்ட நிரல்கள்

None

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.106 Safari/537.36

கூடுதல் தகவல்

jscher2000
  • Top 10 Contributor
8959 தீர்வுகள் 73404 பதில்கள்
பதிவிடப்பட்டது

I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else?

I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else?
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

jscher2000 said

I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else?

Greetings,

The URL is the same on all systems, and it's purpose is to open up the email client (outlook) to send an email. This works fine on one system, but not on the other.

Thanks for the input.

''jscher2000 [[#answer-1291564|said]]'' <blockquote> I'm a little puzzled by your screenshot. When you hover the mailto link it gives you that enormous URL, but only on the computer with the problem, not on the other system? Is that a link to edit the email address, or something else? </blockquote> Greetings, The URL is the same on all systems, and it's purpose is to open up the email client (outlook) to send an email. This works fine on one system, but not on the other. Thanks for the input.
இது உங்களுக்கு பயனுள்ளதாக இருந்ததா?
மேற்கோள்
கேள்வி எழுப்பு

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