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vfsolutions.com site not loading in firefox works in other browsers, all users impacted

  • 4 replies
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by websitefun
பதிவிடப்பட்டது

Receiving Secure Connection Failed, no other details in message. Trace shows server sending connection reset. Have validated certificate is installed properly. Tested from multiple machines, users and networks all receive same message. Problem just started recently

Receiving Secure Connection Failed, no other details in message. Trace shows server sending connection reset. Have validated certificate is installed properly. Tested from multiple machines, users and networks all receive same message. Problem just started recently

Additional System Details

நிறுவப்பட்ட நிரல்கள்

  • Shockwave Flash 32.0 r0

பயன்பாடு

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:66.0) Gecko/20100101 Firefox/66.0

கூடுதல் தகவல்

FredMcD
  • Top 10 Contributor
4257 தீர்வுகள் 59608 பதில்கள்
பதிவிடப்பட்டது
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites [https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean What do the security warning codes mean]
jscher2000
  • Top 10 Contributor
8767 தீர்வுகள் 71704 பதில்கள்
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Hi websitefun, I submitted the domain here:

https://www.ssllabs.com/ssltest/analyze.html?d=vfsolutions.com&latest

It shows that none of their Firefox test systems could connect. I believe it is because the list of ciphers is too restricted. You can view the ciphers supported by Firefox if you visit the following page in Firefox:

https://www.ssllabs.com/ssltest/viewMyClient.html

So for example, the server supports:

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028) TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)

Firefox doesn't support CBC in this configuration. Try adding these ciphers to your server configuration:

TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030) TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)

Hi websitefun, I submitted the domain here: https://www.ssllabs.com/ssltest/analyze.html?d=vfsolutions.com&latest It shows that none of their Firefox test systems could connect. I believe it is because the list of ciphers is too restricted. You can view the ciphers supported by Firefox if you visit the following page in Firefox: https://www.ssllabs.com/ssltest/viewMyClient.html So for example, the server supports: TLS_ECDHE_RSA_WITH_AES_256_'''CBC'''_SHA384 (0xc028) TLS_ECDHE_RSA_WITH_AES_128_'''CBC'''_SHA256 (0xc027) ''Firefox doesn't support CBC in this configuration. Try adding these ciphers to your server configuration:'' TLS_ECDHE_RSA_WITH_AES_256_'''GCM'''_SHA384 (0xc030) TLS_ECDHE_RSA_WITH_AES_128_'''GCM'''_SHA256 (0xc02f)
jscher2000
  • Top 10 Contributor
8767 தீர்வுகள் 71704 பதில்கள்
பதிவிடப்பட்டது

As a point of comparison, my web host went to TLS 1.2-only last year, and only supports four ciphers but shows the ability to connect to all of the test browsers:

https://www.ssllabs.com/ssltest/analyze.html?d=jeffersonscher.com

Not sure how they chose those ciphers.

As a point of comparison, my web host went to TLS 1.2-only last year, and only supports four ciphers but shows the ability to connect to all of the test browsers: https://www.ssllabs.com/ssltest/analyze.html?d=jeffersonscher.com Not sure how they chose those ciphers.
பதிவிடப்பட்டது

கேள்வியின் உரிமையாளர்

hi jscher200 - thanks for information I am working to get the ciphers added so I can test will let you know if problem is resolved

hi jscher200 - thanks for information I am working to get the ciphers added so I can test will let you know if problem is resolved