Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ver 6.5.1 passwords listed in manager..but not recognized in sending (not using any cleaner software)

  • 8 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by ForBruce

I have thunderbird version 60.5.1 (32 bit) . I use password manager.

In password manager you can see the passwords listed for every account . They are never lost , Cleaned or removed in any way . ( not using any automated cleaner software )

But some times the program asks me again for a password to send; when it is the same password as the password that is currently stored and clearly visible in password manager; and was never removed or lost.

( note was previously using windows live mail and never had this problem using all the same e-mail servers---- so therefore the problem must be with thunderbird)

I have thunderbird version 60.5.1 (32 bit) . I use password manager. In password manager you can see the passwords listed for every account . They are never lost , Cleaned or removed in any way . ( not using any automated cleaner software ) But some times the program asks me again for a password to send; when it is the same password as the password that is currently stored and clearly visible in password manager; and was never removed or lost. ( note was previously using windows live mail and never had this problem using all the same e-mail servers---- so therefore the problem must be with thunderbird)
Attached screenshots

Matt மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

ForBruce said

ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely 1 account to -------------startTLS-------normal password and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

3/2/19 UPDATE...all these settings work perfectly. either one has not asked me for more passwords and i now also get "RETURN RECEIPTS"

Read this answer in context 👍 0

All Replies (8)

Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

sfhowes said

Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

i am using startTLS ---encrypted password for outgoing

ForBruce said

sfhowes said
Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

i am using startTLS ---encrypted password for outgoing

using avast..not scanning outgoing email..using also Malwarebytes but that works only on chrome

Their instructions also suggest (for Outlook) connection security = none, for the outgoing server on port 587, in which case authentication = password, transmitted insecurely.

i have changed my outgoing password from "Encrypted password" to now "NORMAL PASSWORD"

note: the problem is only in sending --not receiving

i will try this setting for a day or so

as you can see in the screen shot attached i can either use "encrypted password " or "Normal password" these are the only ones that work

ForBruce மூலமாக திருத்தப்பட்டது

If you set the connection security to none, then type in port 587, the authentication has a 'password, transmitted insecurely' option.

ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely

1 account to -------------startTLS-------normal password

and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

ForBruce said

ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely 1 account to -------------startTLS-------normal password and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

3/2/19 UPDATE...all these settings work perfectly. either one has not asked me for more passwords and i now also get "RETURN RECEIPTS"