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Please help me unlock my data

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by Happy112
  • Archived

Please help me. My data is associated with an e-mail address that I no longer have access too. All of my information is stored on that. I do have the user name and password and can confirm that this is mine. It belongs only to me.

Can you please help me? I cannot rebuild everything that I had out there.

I have created a new account - actually 2 of them. I use this information to do my work online and I really need my information back.

Thank you please unlock my information.

Beth Auman

Please help me. My data is associated with an e-mail address that I no longer have access too. All of my information is stored on that. I do have the user name and password and can confirm that this is mine. It belongs only to me. Can you please help me? I cannot rebuild everything that I had out there. I have created a new account - actually 2 of them. I use this information to do my work online and I really need my information back. Thank you please unlock my information. Beth Auman

All Replies (1)

Hi  !

Are you talking about a Sync account  ?

If so, would you please go over this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq